Shipping

We appreciate every person that orders from Tuche and that is why we wanted to
let you know the journey of your products once they are ordered.

Tuche operates on a pre-order basis, so when you place your order with us we begin producing it. This allows us to make sure every piece is checked throughly to ensure quality.

Special adjustments can be made to your order, just send an email with your order number to info@tuchelingerie.com. Please note that customisations and tailoring will lengthen the production process but will endeavour to keep you in the loop!

You will all be a part of the experience and receive tailored products just to show us how much we appreciate your business as a consumer.

Key information

Production and shipping normally take 1-2 weeks and you will receive email confirmation at each stage to let you know the progress, so sit back and relax, we have got you covered.

 

There may be some delays with your orders due to postage or the amount of orders that we receive.

We ask that you bear with us and we appreciate your patience if you have had any delays with yours.